Business Development

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Measuring What Matters: KPIs for Business Development Success

In the fast-paced world of business development, it's easy to get caught up in the chase for leads. However, true success lies in understanding the entire picture – the full funnel journey from website traffic to customer acquisition. At Yo Marketing, we believe in focusing on quality over quantity, and that means strategically using data to drive your business development strategy. #### Beyond the Lead Count: Understanding Your Full Funnel Lead generation is just one piece of the puzzle. A comprehensive business development strategy looks at Key Performance Indicators (KPIs) for: **Website Traffic**: What's your overall traffic, and how much comes from direct sources, organic search, paid campaigns, and referrals? **Lead Generation:** How many leads come from your website vs. your sales and business development teams' efforts? **Lead Qualification:** How many of those leads become Marketing Qualified Leads (MQLs), then Sales Qualified Leads (SQLs), then Opportunities, and ultimately, Customers? **Conversion Rates:** At each stage, what percentage of leads or opportunities move to the next level? **Revenue Attribution:** Which traffic sources, campaigns, messages, or services are generating the most revenue? #### CRM: Your Data Powerhouse A robust Customer Relationship Management (CRM) system is the backbone of this holistic approach. It allows you to track: **Lead Sources:** Where did your leads originate? This helps you understand which channels are most effective. **Lead Progression:** Follow leads through the entire funnel, identifying bottlenecks and areas for optimization. **Sales Team Performance:** Track individual and team results to identify top performers and areas needing support. **Campaign ROI:** Measure the return on investment for your marketing and sales initiatives. #### Quality Over Quantity: The Conversion Focus While we want to see a high volume of website traffic and leads, quality is paramount. A few high-quality leads that convert into customers are far more valuable than a large number of leads that go nowhere. That's why we emphasize optimizing conversion rates at every stage of the funnel. #### Refining Your Strategy with Data Your CRM data becomes a goldmine for strategic decision-making: **Invest in What Works:** Double down on the channels, campaigns, messages, and services that are generating the most MQLs, SQLs, opportunities, and customers. **Empower Your Teams:** Identify which teams need additional training or resources to improve their performance. **Personalize Your Approach:** Tailor your messaging and offerings based on what resonates most with your target audience. #### Need a Helping Hand? Navigating the complexities of business development metrics and CRM strategy can be challenging. If you're looking to unlock the full potential of your data and achieve quality-driven growth, Yo Marketing is here to help. Our team of experts can guide you through the process, from CRM implementation and optimization to data analysis and strategy development. **Contact us today to start your journey towards business development success!** [![Schedule a free strategy session today](https://8pfraw1pqsd9gr2m.public.blob.vercel-storage.com/cta/schedule%20a%20free%20strategy%20session%20today-71nxI8IjipsNWn5HZlezFcxibVvXHd.png)](/contact/)

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Leads vs. Demand: Why Your Marketing Strategy Needs Both (and How to Fire Up Your Demand Engine)

Let's be honest – your sales team is probably always hungry for more leads. It's their job to convert those leads into customers. But here's the catch: if you're not actively generating demand for your product or service, that lead pipeline will eventually dry up. #### The Crucial Difference (and Why You Need Both) **Lead Generation:** This is the process of attracting and capturing potential customer interest. Think contact forms, newsletter signups, webinar registrations, etc. These are people who have raised their hands and shown some level of interest in what you offer. **Demand Generation:** This is about building awareness and desire for your product or service in the broader market. It's about positioning your brand as a solution to a problem your target audience has. Demand generation fuels the top of your sales funnel. You need both lead generation and demand generation to create a sustainable, long-term growth engine for your business. Here's why: **1. Consistent Lead Flow:** Demand generation creates a buzz around your brand. This attracts potential customers who may not have known about you before, ensuring a steady stream of leads into your funnel. **2. Higher Quality Leads:** When you build demand, you educate and engage your audience. This means the leads you generate are more likely to be qualified and genuinely interested in what you have to offer. **3. Increased Brand Authority:** Demand generation positions you as a thought leader in your industry. This not only attracts customers but also builds trust and credibility, making it easier to close deals. #### Fire Up Your Demand Engine: Top Strategies **1. Content Marketing That Matters:** Create valuable, informative content that answers your audience's burning questions. Blog posts, ebooks, webinars – go where your customers are and become their trusted resource. **2. Social Media Savvy:** Don't just post promotional fluff. Engage in conversations, share insights, and build a community around your brand. Social media is a powerful tool for sparking interest and driving traffic. **3. Paid Advertising with Precision:** Target your ads to the right people at the right time. Use social media ads, Google Ads, or even explore programmatic advertising for maximum reach and impact. **4. Outbound Outreach Done Right:** Yes, outbound still has a place! But ditch the generic emails and focus on personalized, value-driven outreach that resonates with your target audience. **5. Partnerships and Influencer Marketing:** Team up with other brands or influencers who have a similar audience. This can exponentially expand your reach and introduce you to new potential customers. **6. SEO That Ranks:** Ensure your website and content rank high in search results so potential customers can easily find you when they're looking for solutions. #### Yo Marketing: Your Demand & Lead Generation Partner We get it – starting up your demand engine can feel overwhelming. That's where we come in. Yo Marketing is your expert guide to creating a comprehensive demand generation strategy that fuels long-term growth. We'll help you: **Identify your ideal customer profile (ICP):** Get crystal clear on who you're trying to reach. **Craft a content strategy that resonates:** Create content that educates, inspires, and drives action. **Amplify your message across channels:** Reach your audience where they're most active. **Measure and optimize for maximum impact:** Ensure your efforts are generating real results. **Want to see how we can take your marketing to the next level? Schedule a strategy session today!** [![Schedule a free strategy session today](https://8pfraw1pqsd9gr2m.public.blob.vercel-storage.com/cta/schedule%20a%20free%20strategy%20session%20today-71nxI8IjipsNWn5HZlezFcxibVvXHd.png)](/contact/)

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The Unseen Culprit Behind Slumping B2B Sales: Has Automation Gone Too Far?

The rise of B2B sales engagement software, like Salesloft and Outreach, promised a new era of productivity for sales and marketing teams. The allure was undeniable: automate tedious tasks, streamline outreach, and watch the leads roll in. But as we navigate the sales landscape of 2024, a troubling trend is emerging: the over-reliance on automation may be inadvertently hindering, not helping, our performance. #### The Erosion of Essential Skills Remember the days when prospecting was a hands-on endeavor? Business development reps meticulously built target lists, dialed phones with determination, and crafted personalized emails that resonated with prospects. These activities weren't just tasks; they were a training ground for essential skills: discipline, focus, adaptability, and most importantly a deep understanding of customer needs. The advent of automation promised to liberate us from these time-consuming activities. But in doing so, it may have inadvertently stunted the growth of these critical skills. Today's SDRs and BDRs, raised on a diet of "set it and forget it" sequences, may be ill-equipped to navigate the complexities of the modern B2B sales cycle. #### The Human Touch in a Digital Age The reality is that B2B selling behavior, which involves customer-facing meetings, negotiation, and deal management, has never benefited from complete automation. Building relationships, understanding nuanced customer needs, and navigating complex negotiations require a human touch that technology simply can't replicate. The over-reliance on automation has created a generation of sales and marketing professionals who may struggle with: **Meaningful Prospecting:** The ability to go beyond generic outreach and truly engage with potential customers. **Relationship Building:** Cultivating authentic connections and fostering trust with key decision-makers. **Adaptability:** Navigating the ever-changing B2B landscape and tailoring strategies to meet evolving customer needs. As we embrace the efficiency of automation, it's crucial to ensure that our essential skills don't atrophy. In our recent blog post, [The Machine Stops and the Rise of AI Marketing](/blogs/the-machine-stops-and-the-rise-of-ai-marketing-embracing-technology-without-losing-the-human-touch/), we explore the importance of balancing technology with human ingenuity to avoid a future where our skills have fallen into entropy. #### The Path Forward: Striking the Right Balance The answer isn't to abandon automation entirely. It can still be a valuable tool for streamlining certain tasks and freeing up time for more strategic activities. But it's crucial to recognize its limitations and prioritize the development of essential human skills. As marketing and sales leaders, we need to ask ourselves: 1. Are we equipping our teams with the skills they need to succeed in today's complex B2B environment? 2. Are we fostering a culture of continuous learning and development, or are we relying too heavily on technology to do the heavy lifting? 3. Are we striking the right balance between automation and the human touch? At Yo Marketing, we believe in the power of human connection in the B2B world. We can help you develop a comprehensive strategy that leverages automation effectively while prioritizing the development of essential skills. Contact us today to learn more about how we can help you achieve your sales and marketing goals. **Remember:** In the world of B2B, relationships matter. Don't let automation become a barrier to building those connections. [![Schedule a free strategy session today](https://8pfraw1pqsd9gr2m.public.blob.vercel-storage.com/cta/schedule%20a%20free%20strategy%20session%20today-71nxI8IjipsNWn5HZlezFcxibVvXHd.png)](/contact/)

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The Power of the Sales Appointment: Why Quality Beats Quantity in Business Development

In the fast-paced world of sales, it's easy to fall into the trap of chasing numbers. More leads, more calls, more appointments—it seems intuitive that more activity will lead to more deals. However, seasoned business development professionals know that this isn't always the case. In fact, focusing on the *quality* of your sales appointments can often yield far better results than simply increasing the *quantity*. #### The Pitfalls of the 'More is Better' Approach A scattershot approach to sales appointments can lead to several issues: **Wasted Time and Resources:** Chasing unqualified leads or poorly-matched prospects can drain your sales team's energy and divert resources away from more promising opportunities. **Low Conversion Rates:** Appointments that aren't well-qualified are less likely to turn into actual sales, leading to frustration and a sense of spinning your wheels. **Damaged Reputation:** Repeatedly reaching out to prospects who aren't a good fit can leave a negative impression and make it harder to build relationships in the future. #### The Power of Well-Qualified Appointments When you focus on booking high-quality sales appointments, you set the stage for success: **Higher Engagement:** Prospects who are genuinely interested in your product or service are more likely to be engaged during the appointment, ask thoughtful questions, and be open to next steps. **Increased Efficiency:** By targeting the right prospects, you can streamline your sales process, saving time and resources that would otherwise be spent on dead-end leads. **Stronger Relationships:** Building rapport with qualified prospects can lead to long-term relationships, even if the initial appointment doesn't immediately result in a sale. #### How to Prioritize Quality Over Quantity Here are a few strategies for ensuring your sales appointments are high-quality: **1. Define Your Ideal Customer Profile (ICP):** Clearly outline the characteristics of your ideal customer so you can focus your efforts on prospects who are the best fit. **2. Develop Targeted Outreach:** Tailor your messaging and outreach efforts to resonate with your ICP, showcasing the value you can offer them specifically. **3. Qualify Leads Thoroughly:** Implement a robust lead qualification process to ensure that prospects have the budget, authority, need, and timeline (BANT) to move forward. **4. Set Clear Expectations:** Before the appointment, communicate clearly with the prospect about the agenda, goals, and what they can expect to get out of the conversation. **5. Personalize the Experience:** Show genuine interest in the prospect's business, challenges, and goals. Offer solutions that are tailored to their specific needs. #### The Yo Marketing Advantage At Yo Marketing, we specialize in helping businesses refine their business development strategies and build high-performance sales engines. We understand the importance of well-qualified sales appointments, and we can help you develop a targeted approach that attracts the right prospects and maximizes your sales potential. If you're ready to shift your focus from quantity to quality, contact Yo Marketing today. We'll work with you to refine your ICP, develop compelling outreach, and implement a qualification process that ensures your sales appointments are focused on high-potential opportunities. [![Schedule a free strategy session today](https://8pfraw1pqsd9gr2m.public.blob.vercel-storage.com/cta/schedule%20a%20free%20strategy%20session%20today-71nxI8IjipsNWn5HZlezFcxibVvXHd.png)](/contact/)

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Why Your Marketing Mix Needs More Than One Flavor: The Power of a Multi-Channel Strategy

In the fast-paced world of digital marketing, it's tempting to pour all your resources into the channel that seems to be delivering the best results at the moment. But just like a balanced diet is essential for your health, a diverse marketing mix is crucial for the long-term success of your business. Relying on a single marketing channel is a risky game. What happens if that channel's algorithm changes, or your audience suddenly shifts their attention elsewhere? You could be left scrambling to rebuild your entire marketing strategy. A multi-channel approach not only mitigates this risk but also opens up a world of opportunities to reach your ideal customers where they are most engaged. #### Inbound vs. Outbound: A Powerful Duo Your marketing strategy should ideally include a combination of both inbound and outbound channels, working together harmoniously to attract and convert leads. **Inbound Marketing:** This is all about drawing potential customers to you through valuable content and experiences. Think SEO, content marketing, social media engagement, and paid advertising. The goal is to position yourself as a trusted resource and capture the interest of those actively searching for solutions. **Outbound Marketing:** Here, you're proactively reaching out to your target audience through channels like email marketing, cold calling, direct mail, and targeted advertising. While inbound marketing focuses on attracting leads, outbound marketing aims to convert those leads into customers through direct engagement. #### The Inbound Symphony: Crafting Your Online Presence **1. Organic Traffic:** This is the holy grail of inbound marketing. By optimizing your website for search engines, you can attract a steady stream of highly relevant traffic. This is a long-term play, but invaluable for attracting highly relevant leads who are actively searching for solutions. **2. Direct Traffic:** Strengthen your brand awareness so that people can directly type your URL into their browsers. This indicates a strong brand reputation and loyal following. **3. Referral Traffic:** Encourage other websites, partners, and influencers to link to your content. And consider including strategic link partners in your budget. This not only drives traffic but also boosts your credibility. **4. Paid Traffic:** While it requires an investment, paid advertising can quickly boost your visibility and reach a wider audience. **5. Social Media:** This is a powerful channel for building brand awareness, engaging with your audience, and driving traffic to your website. **Key Takeaway:** You can't control who visits your website, so the goal is to create a strong online presence that attracts the right visitors through a combination of SEO, compelling content, and strategic paid promotion. #### The Outbound Ensemble: Activating Your Sales Force **1. Sales Team:** Your sales team should focus their energy on high-value accounts that require a personalized touch and have the potential for significant deals. **2. Inside Sales/Business Development:** These teams can cast a wider net, targeting prospects within your ideal customer profile (ICP). Utilize email outreach, cold calling, and social selling to nurture leads. **3. Outbound Partners & Agencies:** Consider working with external partners or agencies to expand your outbound efforts and tap into their expertise and networks. **Key Takeaway:** Orchestrate your outbound efforts strategically. Assign specific targets to each team, and leverage partners for broader outreach. #### Measuring and Optimizing: The Data-Driven Approach To truly understand the effectiveness of your multi-channel strategy, track and analyze key metrics for each channel: **1. Lead-to-Opportunity Conversion Rate** **2. Cost Per Lead (CPL)** **3. Cost Per Opportunity (CPO)** **4. Customer Acquisition Cost (CAC)** **5. Lifetime Value (LTV)** Continuously optimize your campaigns by adjusting your targeting, messaging, and tactics based on real-time data. Even small improvements in conversion rates can significantly impact your bottom line over time. #### Need Help? If you're ready to build a powerful multi-channel marketing strategy or fine-tune your existing one, Yo Marketing is here to help. Our team of experts can guide you through every step of the process, from planning and implementation to ongoing optimization and analysis. **Contact Yo Marketing today to schedule a consultation and unlock the full potential of your marketing efforts.** [![Schedule a free strategy session today](https://8pfraw1pqsd9gr2m.public.blob.vercel-storage.com/cta/schedule%20a%20free%20strategy%20session%20today-71nxI8IjipsNWn5HZlezFcxibVvXHd.png)](/contact/)

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Cold Email Outreach: Your Strategic Playbook for Business Development Success

Cold email outreach remains a powerful tool in your business development arsenal, but it's a strategy that requires finesse and persistence. Here's your step-by-step guide to crafting a campaign that yields results: #### 1. Define Your Ideal Customer Profile (ICP) & Buyer Personas Before you even think about writing a single email, pinpoint your ideal customer profile. What size are the companies you want to reach? What industries are they in? What are their pain points? With a clear ICP, you can then craft detailed buyer personas – the fictional representations of your perfect clients. This will help you tailor your messaging to resonate with the right people. #### 2. Set Realistic Expectations (Hint: It Takes Time) Let's be honest: cold email success rarely happens overnight. The first email might spark curiosity, but it typically takes multiple follow-ups before you see genuine engagement. Expect a few "no's" or even no responses at all. This is where persistence is key. Often, it isn't until the fourth or fifth touchpoint that conversations start happening. #### 3. Start Manually, Automate Strategically Resist the urge to automate everything from the get-go. Initially, focus on understanding what works and what doesn't. Craft personalized emails, experiment with different subject lines, and track responses. Once you've identified successful patterns, you can carefully introduce automation tools to streamline your process. Remember, quality trumps quantity. #### 4. Stagger Outreach & Avoid Spam Traps When targeting multiple contacts at the same company, don't hit them all simultaneously. Use a staggered approach to make your emails appear more organic and less like an automated blast. Additionally, be cautious with links in your emails. While some are okay, too many can trigger spam filters. #### 5. Refine Your Messaging Your emails should be clear, concise, and offer value. Avoid being overly salesy. Instead, focus on how your product or service can solve a specific pain point for the recipient. This might involve sharing a relevant case study, offering a free consultation, or highlighting a unique feature. #### Need a Helping Hand? At Yo Marketing, we specialize in helping companies develop and execute winning sales and business development strategies. If you're ready to take your cold email outreach to the next level, we're here to help you make it happen. [Contact us today!](/contact/) [![Schedule a free strategy session today](https://8pfraw1pqsd9gr2m.public.blob.vercel-storage.com/cta/schedule%20a%20free%20strategy%20session%20today-71nxI8IjipsNWn5HZlezFcxibVvXHd.png)](/contact/)

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Beyond the Numbers: Measuring the True ROI of Outbound Lead Generation

Outbound lead generation often gets a bad rap. It's dismissed as expensive, interruptive, and less effective than its "cooler" counterpart, inbound marketing. While it's true that outbound requires a different approach and mindset, writing it off is a missed opportunity, especially when it comes to pursuing high-value, strategic accounts. The key lies in understanding how to measure its return on investment (ROI) beyond simply counting top-of-funnel leads. #### Why Outbound ROI is Different Traditional ROI calculations focus on cost per lead (CPL) and conversion rates. While important, they don't tell the whole story for outbound, particularly when it's targeted strategically: **Higher Value Leads:** Outbound, when done right, prioritizes quality over quantity. The leads generated are often more qualified, representing bigger potential deal sizes. **Longer Sales Cycles:** Enterprise-level sales cycles are rarely quick. Measuring ROI too soon misses the long-term impact of nurtured relationships. **Multi-Touch Attribution:** Outbound often involves multiple touchpoints (calls, emails, social engagement). ROI needs to account for this complexity. #### Measuring What *Really* Matters Here's how to get a more accurate picture of your outbound ROI: **1. Define Your "Ideal Customer Profile" (ICP) Rigorously:** Don't just go after any lead. Clearly outline the firmographics (industry, size, etc.) and needs of your most profitable customers. **2. Track Beyond CPL:** **Cost Per Opportunity (CPO):** This is a better indicator of outbound's impact on your pipeline. How much did it cost to generate a qualified sales opportunity? **Customer Lifetime Value (CLTV) to Customer Acquisition Cost (CAC) Ratio:** The higher this ratio, the more profitable your outbound efforts. Outbound's higher upfront costs are offset by the potential for larger, longer-term customer value. **Influence on Deals Closed:** Did outbound touchpoints play a role in closing deals that originated elsewhere? Track this to understand its broader impact. **3. Use a Robust CRM:** Your CRM is your best friend. It should track interactions, link outbound efforts to opportunities and deals, and provide detailed reporting. **4. Don't Forget Qualitative Data:** Gather feedback from your sales team. What are they hearing from leads? How is outbound helping (or hindering) their conversations? #### Outbound vs. Inbound: It's Not a Competition While inbound marketing is excellent for generating awareness and leads, it's not always ideal for landing those big fish. Outbound allows you to: **Proactively Target High-Value Accounts:** You can reach out directly to decision-makers who might not be actively searching for your solution. **Control the Narrative:** Outbound messaging can be tailored to specific pain points and needs, demonstrating your expertise. **Build Relationships:** Personalized outreach creates a foundation for long-term partnerships, not just one-off transactions. #### The Bottom Line Outbound lead generation, when aligned with strategic targeting and measured by the right metrics, can deliver exceptional ROI. Don't get caught up in the hype of inbound-only strategies. Embrace outbound as a powerful tool for accelerating your growth, especially when aiming for high-value, impactful deals. Need help developing an outbound strategy that goes beyond the surface? Yo Marketing can help you unlock the full potential of outbound lead generation. Get in touch to learn more. [![Schedule a free strategy session today](https://8pfraw1pqsd9gr2m.public.blob.vercel-storage.com/cta/schedule%20a%20free%20strategy%20session%20today-71nxI8IjipsNWn5HZlezFcxibVvXHd.png)](/contact/)

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A CMO's Guide: Developing a Winning Go-To-Market (GTM) Strategy

A well-crafted go-to-market (GTM) strategy is the cornerstone of launching a successful product or expanding into untapped markets. It's a comprehensive plan that positions your company for growth. I know this firsthand—I've led numerous GTM initiatives, watching some flourish and others falter. Let's break down the key steps and common pitfalls to avoid. #### 1. Know Your Audience (And I Mean, Really Know Them) Start by diving deep into your ideal customer profile (ICP). Don't just make assumptions; analyze your past successes. Which customers consistently generated the highest value? Build robust buyer personas around those decision-makers and influencers within those target companies. #### 2. Align on Goals: Don't Leave Room for Misinterpretation Everyone needs to be marching to the same beat. Before launching any campaigns, ensure your marketing, sales, and leadership teams agree on what success looks like for each channel. Are you aiming for hot leads, closed deals, or heightened brand awareness? Misalignment here creates frustration fast. #### 3. Get Your Tech Stack in Order Do you have the tools to execute your GTM plan and track its success? Your toolbox might include a CRM, marketing automation platform, sales sequencing software, data enrichment tools, and analytics systems. Neglecting this infrastructure is like building a house without a solid foundation. #### 4. Craft Your Message With Purpose Tailor your messaging and campaigns to align with your defined goals. Avoid generic marketing fluff and focus on how you uniquely solve your ideal customer's pain points. #### 5. Diversify: Don't Put All Your Eggs in One Channel A winning GTM strategy incorporates a strategic blend of inbound and outbound tactics. They work best in tandem, each playing a specific role in your overall lead generation and nurturing engine. #### 6. Let's Talk Outbound: From Hunting to Harvesting If you don't currently have an outbound team, start building the foundation. Whether it's an inside sales team or engaging an outbound partner, proactive outreach is vital. Coordinate your outbound efforts—your sales force can zero in on whale accounts, while other teams can hunt within the broader ICP. Branding and demand generation campaigns will grease the wheels for everyone. #### 7. Optimize Your Website: The Conversion Hub Your website is often the first point of serious engagement. Ensure it's set up to track visitor behavior, conversions, and campaign performance. Set goals for ongoing improvement: boost your mobile scores, reduce errors, increase session durations, and above all, make it easy to convert. #### 8. The Right Team Makes the Dream GTM success hinges on having the right people. Assess your team's skill sets and experience. Be honest about where you might need to level up. #### 9. Branding: Your Sales Team's Secret Weapon Invest in branding and ad campaigns; they generate interest and make those outbound conversations much smoother. #### 10. The Biggest Thing: Set Realistic Expectations Even the best GTM strategies take time to bear fruit. Manage stakeholder expectations from the start. That way, even if the initial metrics aren't breathtaking, you'll still have the buy-in to iterate and optimize. The worst scenario? Achieving phenomenal results that still fall short of unrealistic expectations. Set realistic goals from the start to allow course corrections and build trust across the organization. **Remember:** A GTM strategy is a living, breathing blueprint. Revisit it often, adjust based on data, and be fearless about optimizing along the way. #### Conclusion Developing a winning GTM strategy requires careful planning, execution, and ongoing optimization. If you're looking for guidance and expertise to help you create a strategy that drives results, consider partnering with Yo Marketing. Our team of experienced professionals has a proven track record of developing and implementing successful GTM strategies for businesses of all sizes. We'll work closely with you to understand your unique needs and objectives, develop a customized strategy, and provide ongoing support to ensure your success. Contact us today to learn more about how we can help you take your GTM strategy to the next level. [![Schedule a free strategy session today](https://8pfraw1pqsd9gr2m.public.blob.vercel-storage.com/cta/schedule%20a%20free%20strategy%20session%20today-71nxI8IjipsNWn5HZlezFcxibVvXHd.png)](/contact/)

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