Confessions of a Webinar Marketer: Staying Calm When the WiFi Drops

By Sarah Taylor, Yo Marketing Agency Head of Global Events
...by someone who’s mastered the art of presenting to 300 people while wearing pyjama bottoms.
Welcome back to part two of our "Confessions of..." series. After tackling the chaos of live events, we’re heading into the wonderful world of webinars - where your internet connection is your lifeline, engagement is everything, and no one ever unmutes when they should.
From the outside, webinars might seem like the easy option. No venue, no catering, no taxis for keynote speakers. But don’t be fooled: what webinars lack in logistics, they make up for in live-stream pressure and relentless multitasking. Here's what really goes on:
1. Tech Checks Are Never Just a Formality
"Can everyone hear me?" should not be the first line of your session. We run dry runs, backup slides, and have at least three ways to troubleshoot sound, screen shares, and video fails. And yes, someone will still forget to unmute.
2. Engagement Isn’t a Bonus - It’s the Goal
People drop off webinars fast. If you’re not delivering value or interaction in the first five minutes, they’re gone. Polls, chat, Q&A, breakouts; we use them all. Because passive viewing doesn’t equal pipeline.
3. Speaker Management Is Its Own Skillset
Some speakers bring their A-game. Others need coaching, coaxing, and a nudge to stay on message. We handle run-throughs, talking points, and keeping the 20-minute slot from turning into 40.
4. Registrations Mean Nothing Without Follow-Up
A 1,000-person sign-up looks great on paper, but real value comes from conversion. Who attended? Who engaged? Who asked the key question that shows intent? Follow-up strategy is where the ROI lives.
5. It’s Virtual, But It’s Still a Show
Lighting, framing, tone, pace, timing - it all matters. A dull delivery in a messy room with echoey audio? No thanks. Webinars might be remote, but the standards are high.
A good webinar doesn’t just inform. It connects, engages, and converts. When done right, it's one of the most powerful tools in the B2B marketer's playbook.
Stay tuned for the final part of our "Confessions of..." series: podcasts, because what sounds simple on air is anything but behind the scenes.
Looking to deliver standout webinars that engage, convert, and actually generate results?
At Yo Marketing, we take care of everything; from strategy and speaker prep to promotion and follow-up.
Let’s make your next webinar unmissable!